Keeler and Frost Optical: 20 years of trusted partnership in premium ophthalmic equipment servicing
When it comes to maintaining your Keeler equipment, precision, expertise and specialist product knowledge matter.
But when it comes to guaranteeing the highest standards of accuracy and reliability, to ensure your equipment continues to serve you for many years to come, it’s also all about the people. From the attention-to-detail given by individual technicians, to the relationships and trust formed throughout the process, it is important that our global service partners have your equipment needs in focus, just as much as we do.
That’s why we’ve teamed up with Frost Care, the servicing division of Frost Optical, for seamless post-sales service and support in the UK.
The GAT servicing offer is available in two packages: firstly, GAT calibration only; secondly, GAT calibration with replacement parts included.
Keeler’s EU customers are invited to take advantage of faster shipping turnaround and easier customs for calibration services at KED. To celebrate the launch, they can save €50 off both calibration services. The introductory offer ends 1st May 2025.
"This partnership represents a significant milestone for Frost Optical and a transformative opportunity for our customers... By combining Keeler’s world-class products with our industry-leading service expertise, we are setting a new benchmark for customer satisfaction and operational excellence."
Over two decades of friendship
For over two decades, Frost Optical has been our authorised distributor partner of selected diagnostic equipment, with the servicing capability to ensure products such as slit lamps and tonometers perform at their peak in practices across the UK.
This long-standing partnership combines our century-long dedication to craftmanship and manufacturing expertise with Frost’s commitment to service excellence.
“The mutual trust and respect that exists between Keeler and Frost Optical is longstanding. David and I have worked closely to build a strong working relationship and shared drive for excellence, and both the years of experience and long-term friendships between our teams, helps us deliver our ‘customer first’ promise.”
Keeler-trained Frost engineers
Beyond the sale of Keeler equipment, this special ‘Trusted service partner’ status grants Frost Optical the exclusive distinction of being a trusted servicing partner in the UK with Keeler-trained field engineers.
This exclusivity ensures that our mutual customers benefit from:
- Specialist servicing and maintenance
- Comprehensive staff education
- Bespoke advice and consultation
- Genuine Keeler parts and precision calibration
Every Frost engineer undergoes comprehensive Keeler training, specialising in tonometer maintenance and calibration. When a Frost engineer services your Keeler tonometer, you can trust they understand the technology inside and out.
“At Keeler, our priority is to ensure that every piece of equipment in the field performs to the highest standard. Frost Optical’s team has demonstrated exceptional technical skill and commitment to our rigorous training programme, making them uniquely qualified to deliver first-rate servicing and support to eye care professionals.”
Complete care for your tonometer
Based in Berkshire, with a team of 16 field engineers around the UK, Frost Optical is a trusted name in the ophthalmic industry, specialising in the sales, service, and maintenance of new and reconditioned ophthalmic equipment.
With a focus on exceptional customer service and innovative solutions, Frost Optical is committed to being the go-to partner for eye care professionals across the country. Our exclusive service partnership provides UK customers with:
- Expert Keeler tonometer installation
- Regular tonometer calibration
- Preventative maintenance
- Professional repairs
- Technical support
For more information about the partnership, feel free to contact either Frost or Keeler, or read our full press release.